Privacy Policy
Effective date: 11 November 2026
At Dufowei (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit or use our website. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and related services. By using the website, you acknowledge the practices described in this policy.
Data Collection
We may collect personal information that you voluntarily provide to us when you contact us, subscribe to communications, submit an enquiry, or use any available website features. Depending on your interaction with us, this information may include:
- Your name and email address;
- Your telephone number and postal address;
- The contents of messages, enquiries, or other communications;
- Information you provide when requesting support or further information; and
- Any other information you choose to submit.
We may also automatically collect limited technical information when you access the website. This may include your IP address, browser type, device type, operating system, referring website, pages visited, date and time of access, and general usage information. This information is generally used in aggregated or statistical form and is not intended to identify you directly.
Use of Data
We use collected information only for legitimate and relevant business purposes, including to:
- Respond to enquiries, requests, and communications;
- Provide, operate, maintain, and improve our website and services;
- Understand website usage and improve content, functionality, and user experience;
- Send service-related notices or other communications you have requested;
- Detect, prevent, and address fraud, misuse, security incidents, or technical problems;
- Comply with applicable laws, regulations, legal processes, or governmental requests; and
- Protect our rights, property, users, and business operations.
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist with hosting, website administration, communications, analytics, or security. These providers may process information only as necessary to perform services on our behalf and are expected to protect it appropriately.
Cookies
Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand visitor behaviour, and improve website performance. Cookies are small text files stored on your device by your browser.
Some cookies may be placed by third-party services used on our website, such as analytics, embedded content, or security providers. You can usually control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features. Where required by applicable law, we will request consent before placing non-essential cookies.
Third-Party Links
Our website may contain links to websites, platforms, or services operated by third parties, including social media services. These links are provided for convenience and information only. We do not control or endorse the privacy practices, content, or security of third-party websites.
When you leave our website, your information may be collected and processed under the privacy policy of the relevant third party. We encourage you to review those policies before submitting personal information. Your interactions with external platforms, including X, may also be subject to their own terms and conditions.
Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction. These measures may include access controls, secure communications, monitoring, and appropriate procedures for handling information.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. You should take reasonable steps to protect your own devices, accounts, and login details. If you believe that your interaction with us is no longer secure, please contact us promptly.
User Rights
Depending on your location and applicable law, you may have rights concerning your personal information. These may include the right to:
- Request access to the personal information we hold about you;
- Ask us to correct inaccurate or incomplete information;
- Request deletion of your personal information where legally permitted;
- Object to or restrict certain processing activities;
- Withdraw consent where processing is based on consent; and
- Request a copy of certain information in a portable format.
To exercise a right, please contact us using the details below. We may need to verify your identity before completing a request. We will respond within the period required by applicable law. You may also have the right to complain to a relevant data protection authority if you believe your privacy rights have been infringed.
Contact
If you have questions about this Privacy Policy, wish to exercise a privacy right, or want further information about our handling of personal data, please contact us:
- Email: help@dufowei.com
- Phone: +65 46 5099270
- Address: 163 Cedar Lane, Singapore
- Social/X: https://x.com/
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically.